Please contact the studio directly if you have any questions or special requests. We appreciate that you have chosen Shine On Studio for your recording & audio production services. We will do everything within our ability to make your session as enjoyable as possible. Once your order is confirmed, you will receive an email from the studio.

Recording | Mixing | Mastering
Sessions are scheduled to start at the time you have specified when placing your order. If the studio has requested a change in the scheduled time, we will confirm via email for the new session start time/date. Recording sessions are allowed a 15 minute setup time prior to the session start time. If you would like to take advantage of this off-the-clock setup time, please contact the studio at least 24 hours in advance to request the setup time.

Hard Drive Backup
Recording sessions require backup. You're investing in the audio recording and post-production, so please take the time to invest in proper backup devices. We recommend that you bring 2 backup hard drives. We will transfer your recordings to the drives upon request. The studio may keep a copy of the sessions on our drives. The studio is not responsible for keeping any data at the studio.

Pro Tools Lessons & Studio Consulting
Lessons & studio consulting may be held at our studio or at your home studio. If we are traveling to your studio, Please be sure that the correct address has been sent to the studio. An engineer will contact you prior to leaving our facility on the day of your appointment. For all educational lessons, no recording devices are allowed. Students may take notes with a pen and paper or bring a laptop to take notes. Please contact the studio if you have any questions about the details of the terms of our educational program.

GoPro Video
The studio has GoPro cameras available for video recording studio sessions. If you'd like to have your studio session video recorded, please contact the studio for details to add this service to your studio session.

When you arrive at the studio, please be mindful of where you park your vehicle. If there is space on the street next to the concrete wall, please park there first. If no street parking is available, you may park in the driveway. If you park in the driveway, please pull all the way forward and park to one side of the driveway. This will leave parking for others when they arrive at the studio. Please do not leave any valuables in your vehicle. Make sure your vehicle is locked and secured. Shine On Studio is not responsible for any damage or stolen items.

Food and Drinks
Clients are welcome to bring food and drinks. The studio fridge is small, but you are welcome to use what space is available. The fridge rule is if you didn't put it in the fridge, you may not take it out of the fridge. Food and drinks are not to be brought into the control room without permission. Please do not place food or drinks on top of any equipment.

All payments are due prior to load in and setup. If you have paid your balance in full through the studio website, then your session will start at the confirmed time. Please arrive at least 15 minutes before your session start time to settle any remaining balance for the scheduled studio time.

Shine On Studio is a non-smoking facility. This is to preserve the quality of the delicate audio equipment and to abide by California state laws. Clients may smoke outside of the studio provided they do not disturb any neighbors and dispose of cigarette waste properly.

Clients are responsible for the removal of their own garbage. There will be a fee of $100 for any clean up of client garbage & refuse. This includes cigarette butts outside of the studio. Clients are asked to take their garbage with them if it is in excess. Recycling may be left at the studio if permitted by a studio staff member.

Studio Instruments and Equipment
The studio has instruments and equipment available for clients to use during sessions. If you are planning to use studio instruments, please contact the studio at least 48 hours prior to your session start time. This will allow the session engineer to prep the studio for your arrival. Please always be prepared to bring your own instruments and equipment. The studio cannot guarantee that instruments or equipment will be available for use. It is the responsibility of the client to bring all necessary instruments and equipment to their scheduled session. Any damage to studio equipment by clients or their guests must be reimbursed immediately.

Non-Disclosure and Copyright Agreement
Shine On Studio will retain the rights and ownership of all intellectual property and media that is expressed or created at Shine On Studio until payment is made in full and/or written permission is given to release the rights. All mediums owned directly or indirectly by Shine On Studio may be used for promotional purposes at the discretion of Shine On Studio. All information discussed at Shine On Studio will not be disclosed to any 3rd parties without the written consent of Shine On Studio.

Video Surveillance and Photography
Shine On Studio may record video, photographs, audio, or other forms of media without the consent of any person or entity on studio property. This is to ensure safety, security, and quality control. Clients may not take photos or video footage without getting permission from Shine On Studio. By entering studio property, you agree and acknowledge that you are aware of these methods and understand the terms of this agreement. All photos taken at the studio are the property of Shine On Studio and must be returned, removed, deleted, destroyed, or altered upon request by the studio representatives.

Refund & Reschedule Policy
All sales at Shine On Studio are final. We do allow clients to reschedule a session with at least 72 hours advance notice. Please contact the studio if you have any questions.