Shine On Studio terms, policies, code of conduct, frequently asked questions, etc.

Please contact the studio directly if you have any questions or special requests. We appreciate that you have chosen Shine On Studio for your recording & audio production services. We will do everything within our ability to make your session as enjoyable as possible. Once your order is confirmed, you will receive an email from the studio.


Pro Tools Lessons & Studio Consulting

Lessons & studio consulting may be held at our studio or at your home studio. If we are traveling to your studio, Please be sure that the correct address has been sent to the studio. An engineer will contact you prior to leaving our facility on the day of your appointment. For all educational lessons, no recording devices are allowed. Students may take notes with a pen and paper or bring a laptop to take notes. Please contact the studio if you have any questions about the details of the terms of our educational program.


Hard Drive Backup
Recording sessions require backup. You're investing in the audio recording and post-production, so please take the time to invest in proper backup devices. We recommend that you bring 2 backup hard drives. We will transfer your recordings to the drives upon request. The studio may keep a copy of the sessions on our drives while your project is currently active at the studio. The studio is not responsible for keeping any data at the studio, nor liable for any lost data that may occur.

Recording | Mixing | Mastering
Sessions are scheduled to start at the time you have specified when placing your order. If the studio has requested a change in the scheduled time, we will confirm via email for the new session start time/date. Recording sessions are allowed a 45 minute setup time prior to the session start time. If you would like to take advantage of this off-the-clock setup time, please contact the studio at least 24 hours in advance to request the setup time.

All rates include an engineer. 

If you have any questions, please contact us for more details.

Custom Rate Packages There is an initial meeting at the studio to discuss the project and layout how many songs will be involved in the production. Then we will discuss things like completion time for the project and methods we will incorporate to achieve the sound desired for the recordings. Once we have all the information in place, an agreement will be drafted to determine a flat rate for completing the project. We alleviate the troubles of time constraints and more time is invested in producing quality recordings and music. This way, the budget is predetermined and things like time and money can be put on the back burner so everyone can focus on what is important, the recording! These packages are only available upon request. Please contact the studio for further details.


Parking
When you arrive at the studio, please be mindful of where you park your vehicle. If there is space on the street next to the concrete wall, please park there first. If no street parking is available, you may park in the driveway. If you park in the driveway, please pull all the way forward and park to one side of the driveway. This will leave parking for others when they arrive at the studio. Please do not leave any valuables in your vehicle. Make sure your vehicle is locked and secured. Shine On Studio is not responsible for any damage or stolen items.

Video Recording
The studio has GoPro cameras available for video recording studio sessions. If you'd like to have your studio session video recorded, please contact the studio for details to add this service to your studio session. Video recording is offered at no additional charge. We will transfer the video files to your hard drive at the end of the session. It does take time to set up the cameras, so please factor that time into your session plans. We also have security cameras at the studio. These are recording constantly and this footage is not available to clients.

Food and Drinks
Clients are welcome to bring food and drinks. The studio fridge is small, but you are welcome to use what space is available. The fridge rule is if you didn't put it in the fridge, you may not take it out of the fridge. Food and drinks are not to be brought into the control room without permission. Please do not place food or drinks on top of any equipment. We do have a hot-water kettle and mugs for client use. We have some tea options and coffee can be made available with advance notice.

Payment
All sessions require a credit card payment for the initial deposit. All payments are due prior to load in and setup. If you have paid your balance in full through the studio website, then your session will start at the confirmed time. Please arrive at least 15 minutes before your session start time to settle any remaining balance for the scheduled studio time.

Smoking
Shine On Studio is a non-smoking facility. This is to preserve the quality of the delicate audio equipment and to abide by California state laws. Clients may smoke outside of the studio provided they do not disturb any neighbors and dispose of waste properly.

Garbage
Clients are responsible for the removal of their own garbage. There will be a fee of $100 for any clean up of client garbage & refuse. This includes cigarette butts outside of the studio. Clients are asked to take their garbage with them if it is in excess. Recycling may be left at the studio if permitted by a studio staff member.

Studio Instruments and Equipment
The studio has instruments and equipment available for clients to use during sessions. If you are planning to use studio instruments, please contact the studio at least 48 hours prior to your session start time. This will allow the session engineer to prep the studio for your arrival. Please always be prepared to bring your own instruments and equipment. The studio cannot guarantee that instruments or equipment will be available for use. It is the responsibility of the client to bring all necessary instruments and equipment to their scheduled session. Any damage to studio equipment by clients or their guests must be reimbursed immediately.

Non-Disclosure and Copyright Agreement
Shine On Studio will retain the rights and ownership of all intellectual property and media that is expressed or created at Shine On Studio by our staff. If a studio staff member contributes to your project, you are required to give proper credit to the studio and the staff member.  All mediums owned directly or indirectly by Shine On Studio may be used for promotional purposes at the discretion of Shine On Studio. All information discussed at Shine On Studio will not be disclosed by either party to any 3rd parties without the written consent of Shine On Studio.

Video Surveillance and Photography
Shine On Studio may record video, photographs, audio, or other forms of media without the consent of any person or entity on studio property. This is to ensure safety, security, and quality control. Clients may not take photos or video footage without getting permission from Shine On Studio. By entering studio property, you agree and acknowledge that you are aware of these methods and understand the terms of this agreement. All photos taken at the studio are the property of Shine On Studio and must be returned, removed, deleted, destroyed, or altered upon request by the studio representatives.


Refund & Reschedule Policy

All sales at Shine On Studio are final. Unforeseen circumstances arise, so we are flexible with our scheduling. Sessions may be rescheduled for any reason up to 72 hours in advance. If your session is scheduled to start in less than 72 hours, you can still reschedule, but the studio reserves the right to charge a rescheduling fee. In the event that the studio needs to cancel or reschedule your session, you will be offered a rescheduling option & there will be no fee. Please contact the studio if you have any questions.